Drop in, call, or send a message
Get in touch
Your first 30-minute conversation with an adviser is free, with no obligation. Tell us a bit about your situation using the form below, or call us directly. We’ll match you with the right adviser and arrange a time to talk.
Send us a message
Prefer to write it down? Fill in the form below and we’ll come back to you within one working day.
Pop in for a coffee
Our office is a shop front in Blackheath Standard, one of south-east London’s busiest high streets. We chose it because we wanted to be visible and easy to drop in on, not hidden away on a serviced floor.
Inside, you’ll find upcycled furniture, plants, books, quirky bits and pieces, and (we’d like to think) excellent coffee and biscuits. The flower borders out front are ones we’ve planted ourselves. On a normal day you might see a baby in for a cuddle, a dog being fussed over while their owner meets an adviser, or a client staying for a chat about life as much as money.
There’s parking on the road, and a ground-floor meeting room with disabled access. We can also meet online – whichever works best.
If you’re unhappy with our service
If you have a complaint about your adviser, or about any financial advice you’ve received from us, please contact:
Quilter Financial Planning Complaints Department
Sunderland SR43 4JR
Email: QFPcomplaints@quilter.com
Phone: 0808 171 2626
You can find more information on the Quilter Financial Planning website.
If you can’t settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.
The guidance and/or information contained within this website is subject to the UK regulatory regime and is therefore targeted at clients based in the UK.